Last Updated: 8th December 2025
At Five-O Kiteboarding LLC ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.fiveowindsports.com and purchase our products.
By using our Service, you agree to the collection and use of information in accordance with this policy.
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, particularly when making a purchase, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:
First name and last name
Email address
Phone number
Shipping and Billing Address
Payment details (processed securely by our payment providers)
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
Five-O Kiteboarding LLC uses the collected data for various purposes:
To process and fulfill orders: Handling payments, shipping, and providing customer support.
To maintain our Service: Ensuring our website runs smoothly and securely.
To notify you about changes: Updates to our products or services.
To provide customer care: Responding to your inquiries.
To analyze usage: Using data to improve the user experience and interface of our store.
We employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We use WooCommerce to power our online store.
What they process: When you purchase from us, we store your name, address, email, phone number, and details about your order. This information is used to populate the checkout, calculate shipping and taxes, and process your order.
WooCommerce also uses cookies to keep track of cart contents while you're browsing our site.
We use Google Analytics to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on.
Our website is hosted by WPMU DEV.
Server Logs: In order to ensure the security and performance of our site, WPMU DEV may collect server logs which include your IP address, browser type, and operating system.
Security: WPMU DEV monitors traffic to block malicious attempts to access our site. This is strictly for security and performance purposes to ensure the website remains available to you.
Note: We do not store your full credit card details on our servers. Payment processing is handled by third-party payment gateways (e.g., Stripe, PayPal). Their use of your personal information is governed by their own Privacy Policy.
[Insert your Payment Processor Name here, e.g., Stripe or PayPal]
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Session Cookies: We use these to operate our Service (e.g., keeping you logged in).
Preference Cookies: We use these to remember your preferences and various settings.
Security Cookies: We use these for security purposes.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service (such as the Shopping Cart).
Five-O Kiteboarding LLC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, including SSL encryption, we cannot guarantee its absolute security.
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Request that we correct any personal data that is incorrect.
Request that we delete your personal data ("Right to be Forgotten").
Withdraw consent for marketing communications.
To exercise these rights, please contact us at the email provided below.
If you have any questions about this Privacy Policy, please contact us:
By email: info@fiveowindsports.com
By mail: 2490 Kamehameha V Hwy
Kaunakakai, HI 96748
